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• When do GLS surcharges apply?

1. Large parcel / volume parcel: 

The maximum parcel volume is 150 litres. If this threshold is exceeded, the surcharge for a large parcel applies. 

The GLS large parcel is calculated using the following formula: 

Length x width x height (in cm) / 1000 

2. Length surcharge: 

Parcels longer than 150cm are subject to a surcharge. In addition, the maximum length of 200cm must not be exceeded. 

3. Goods that cannot be sorted / bulky goods: 

GLS charges a surcharge for goods that are “bulky” and have to be sorted manually: 

  • Parcels longer than 120 cm or less than 3 cm high 

  • Tires 

  • Goods in metal or wooden packaging 

  • Items in containers, such as barrels, buckets, canisters or bales of material that are not completely enclosed in corrugated cardboard packaging 

  • Items in cylindrical packaging made of corrugated cardboard 

  • Bundling of packages with strapex straps 

  • Bundling of tyres with stretch film 

The NB - Good surcharge does not apply if a parcel has already been provided with a length surcharge. 


4. Island surcharge: 

18565 (Hiddensee), 25849 (Pellworm), 25859 (Hooge), 25863 (Langeneß), 25869 (Gröde), 25938 (Föhr), 25946 (Amrum), 25980, 25992, 25996, 25997, 25999 (Sylt), 26465 (Langeoog), 26474 (Spiekeroog), 26486 (Wangerooge), 26548 (Norderney), 26571 (Juist), 26579 (Baltrum), 26757 (Borkum), 27498 (Helgoland) 

5. Further surcharges: 

  • Return of undeliverable parcels 

  • Delivery to or collection from private addresses 

  • Seasonal surcharge (applies from 01.04 to 31.05 and from 01.11 to 31.12)