User account

Shipstage - Your Shipping Portal

• • What is Shipstage?

Address book

• • How can I add a new address to my address book?
• • Wie kann ich einen Kontakt aus meinem Adressbuch auswählen?
• • How can I delete an address book entry?

Billing and sender address

• • How can I change my billing address?
• • How can I change my return address?
• • Do billing addresses and return addresses have to be the same?

Change bank details

• • How can I change my bank details?

Password

• • How can I change my password?
• • Wie kann ich mein Passwort wiederherstellen?

Contract

• • Do I have to sign a contract with Shipstage?

Usage

• • Are there any fees with Shipstage?
• • Do I have to register to be able to use Shipstage?

Package Templates

• • How can I set a package template as the default?
• • How can I create a package template?

Price Calculator

• • How can I calculate the shipping costs?

Recharge credit

• • How can I top up my credit?

Material Order

• • How can I order shipping labels?

Billing

• • How often will I receive an invoice?
• • Where can I download my invoice?
• • What payment methods are available?

Shipping status

• • What are the settings regarding the shipping status?

Handover receipt / End of Day summary

• • Where can I find the daily closing?