• Can I drop off my parcels at a parcel shop?

With UPS, parcels can be dropped off at any UPS shop. 

Unfortunately, DHL does not allow parcels to be dropped off at a parcel shop. 

With GLS, parcels can only be dropped off in a shop if the additional service “Shop Return” is selected. A shop return is associated with additional costs. 

Please follow the steps below: 

1. Go to “Unpaid packages”. 

2. Select recipient. 

3. Click on the pencil symbol under “Pick up for”.

4. Tick the “Shop return service” box 

5. Click “Save”.