• eBay Integration

The eBay interface saves time and workload. You no longer have to enter the data manually, but all data is imported automatically and shipping labels can be created with just a few clicks. In addition, the consignment numbers are automatically stored on eBay.  

To be able to use the eBay interface, you need to connect to your eBay shop once. The  following 4 steps are required for this:  

Step 1: Integration  

1. Go to the menu item Integration. 

2. Select eBay under “Marketplaces”.  

3. Click on “Connect”.  

4. eBay opens and asks you for login and authorisation.  

5. If no link to eBay can be established, make sure that the pop-up blocker or possibly the  AdBlocker is deactivated. 

Step 2: Automatic data transfer  

The interface is now permanently set up. It enables automatic data transfer. All data from  eBay is transferred to the “Unpaid packages” and the dispatch notes can be created.  

The data transfer takes place daily at 00:00. If new orders are received by eBay after this  time, please update the order list.  

Step 3: Deadline and deactivation of the eBay interface 

You can switch off the automatic data transfer at any time. You will also be shown how long  the eBay account will remain connected to Shipstage. After the time limit has expired, you  must reconnect to the eBay account. 

Step 4: Options of the eBay interface  

In your interface, you can choose at which point the tracking number for each order will be transmitted. You have two options:

1. Immediately after the shipping label is created: The tracking number is transmitted right after the shipping label has been generated.

2. After the first scan by the shipping carrier: The tracking number is transmitted only once the shipment has been scanned by the carrier.

Important: Make sure to check the corresponding box (3) if you want the information from the reference field to be printed on the shipping label as well.