• Ads editor

With the Ads Editor, you can add your own promotional content to your tracking emails. You can also link to your shop or sales channel so recipients can go there directly from the tracking email. Alongside shipment tracking information, you can draw customers’ attention to current offers, new products or promotions.

Where can I find the Ads Editor?

1. In the dashboard, go to “Shipping” → “Tracking” and open the Email Editor.
2. If you have not already done so, save the email template at least once.
3. Click “Ads Editor” to edit the promotional content in your email notifications.

Please note: The “Ads Editor” button only appears if this premium feature has been enabled for your account. If you would like to use the feature but cannot see the button, please contact Shipstage Support.

What can I use the promotional content for?

You can use the additional section to highlight, for example:

• Current offers: Draw attention to discounts or limited-time offers.
• New products: Introduce new additions to your range.
• Seasonal promotions: Highlight offers for particular occasions or times of year.
• Your product range: Give customers a reason to visit your online shop again.

Keep your promotional message short and easy to understand. Customers should still be able to find the shipping information and tracking link easily.

Check the test email to make sure the shipping information and promotional message are easy to read and that all links lead to the intended pages.