• How can I preview or reset the tracking email?

In the Email Editor, you can preview your tracking email, send a test email, restore the default settings or access the advertising settings.

In your dashboard, open Shipping → Tracking and access the Email Editor. Save the template at least once first. The following options will then be available.

• Preview: Shows how the tracking email will be displayed to the customer.

• Send preview: Enter an email address under Preview email notifications and click Send preview. A test email will be sent to this address.

• Restore default settings: Resets the email settings and content to the predefined default values.

• Advertising settings: Opens the section in which you can edit the advertising content of the email notifications. 

Please note: The Advertising settings button is only displayed if this premium feature has been enabled for your user account.

Select Back to email settings to return to the previous page.